Complaints, Issues & Compliments


At Integrated Medical Services we strive to provide high-quality, patient-focused care. We are always open to feedback whether its a complaint, compliment or concern. By providing these you can help us improve our services and ensure that we are following our values and vision. 

For all types of feedback please complete the below form, alternatively you can contact us by calling 0333 090 1776.

Any complaints received will be handled in a professional, open and considerate manner. We will ensure that complaints are acknowledged within 24 hours of receipt. 


All complaints are investigated thoroughly and do not affect any future services provided by Integrated Medical Services. 

For further information on how Integrated Medical Services handles complaints, you can read our Complaints Policy here. 

Provide Your Feedback

Thank you for providing us feedback, if you have submitted a complaint or concern then one of our team will be in contact within 24 hours.